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Archives for July 2025

Construction’s Tech Revolution: How Generational Change is Driving Digital Transformation

Earmark Team · July 14, 2025 ·

For decades, construction businesses have balanced hammers in one hand and paper ledgers in the other. However, a significant shift is underway, according to Angela Nelson, a 15-year Sage veteran and three-time Platinum Club member.

In a recent episode of The Unofficial Sage Intacct Podcast, Nelson shared insights into how the construction industry is embracing technology after years of resistance.

From Support to Sales: Angela’s Construction Journey

Nelson brings a unique perspective to construction technology. Beyond her professional experience, she has personal ties to the industry—her father worked in construction, and her brother-in-law owned a concrete company.

“I’ve been with Sage for 15 years, always in construction and real estate,” explains Nelson. “I started my career at Sage in support, so I got to know the customer base very well. Then I moved to sales and have held almost every position in sales.”

For the past four years, Nelson has been a Partner Account Manager (PAM), supporting Sage’s network of partners selling to construction businesses. While most PAMs in her division manage 4-5 partners, Nelson handles 14—a testament to her expertise with legacy products and newer cloud solutions.

“I am more of a facilitator than a manager,” she says of her role. “What can I do to help you sell? What can I do to facilitate between what Sage’s goals are and what your goals are?”

Why Construction Has Resisted Technology

Construction companies have traditionally been slow to adopt new technology. This resistance has deep roots in the industry’s practical, hands-on culture. 

“A lot of these guys start these businesses and they just go and they do it,” Nelson explains. “They’re not worried about reporting and all this other kind of thing until they get to a certain point.”

Many construction business owners begin with trade skills rather than technological expertise. Their focus centers on completing projects and managing crews, not implementing sophisticated financial systems. Paper-based processes and basic spreadsheets have dominated simply because they are functional enough for immediate needs.

The Generational Shift Changing Everything

A profound change is happening as aging business owners pass their companies to the next generation.

“All the people that are my age that are now like, ‘You know what, I’m getting tired of swinging a hammer. I’m getting tired of getting shocked when I’m installing an electrical outlet.’ These guys are now like, ‘I’m going to give this to my kids. I want my kids to take over the business,'” Nelson says.

This succession planning has become a catalyst for digital transformation. “These kids have grown up with technology,” she continues. “So now what we’re seeing is all of a sudden, it feels like a rush to get these companies that were using pencil and paper and Excel to do everything. Now they’re all like, ‘Nope, that’s not what we want to do. We need all these guys to be using iPads in the field and iPhones. And we want a cloud-based system.'”

The impact can be transformative. Podcast co-host Matt Lescault shared his experience working with a steel fabricator in 2005 that was still handwriting every invoice. By implementing proper systems over two years, the company grew from roughly $600,000 in revenue to $3.6 million—a six-fold increase enabled mainly through technology.

Sage’s Journey in Construction Technology

Sage’s position in construction technology has evolved significantly over time. The company entered the market in 2003 by acquiring Timberline, a construction software company that has served the industry since the early 1970s. This product, now known as Sage 300 CRE, remains popular today.

“Timberline is an amazing product,” Nelson reflects. “It may not be pretty, but it’s an amazing product. It works very well and people are very loyal to that.”

Sage expanded its construction offerings around 2008 by acquiring Master Builder (now Sage 100 Contractor), which catered to smaller construction companies. The fundamental transformation began after acquiring Intacct in 2017, followed by the launch of Sage Intacct Construction in 2020.

Recent years have seen Sage double down on construction through strategic acquisitions:

“In 2021, we acquired Corecon, now Sage Construction Management. And then last year, we acquired BidMatrix,” Nelson explains. “The thought process behind this is we want to have a product for every stage of a job, from bidding to winning that bid to handling that project to overseeing the project to doing all of the financial statements.”

This focus marks a significant shift in Sage’s corporate strategy. “This is the vertical that Sage as a whole is focusing on right now because we are the fastest growing vertical there is,” says Nelson.

What makes this evolution particularly remarkable is how the construction division earned this attention. “Up until about 4 or 5 years ago, we were kind of ignored,” Nelson remembers. “Other than the fact that we performed to our goals every year with very, very little support from anything.”

Connecting the Field to the Back Office

Sage’s construction technology is powerful because it integrates field operations with financial management, creating a seamless flow of information.

“The construction module ties in with the financial portion of it very closely,” Nelson explains. Meanwhile, “Sage Construction Management enables project managers and field techs to be able to do their jobs with information. They can record their job costs, the equipment they’re using, and do field reports.”

This integration creates significant time and labor savings compared to traditional methods. Nelson contrasts the old way—”handwriting invoices, doing an Excel spreadsheet and then transferring to another Excel spreadsheet”—with the streamlined approach where “somebody can just enter the information and it flows through easily, and then you push a button and it creates the invoice.”

Cloud-based systems also enhance disaster preparedness. Nelson has seen clients lose everything when storing data on-premise: “When everything is stored in your office, and you experience a disaster… they lost everything.” This vulnerability becomes particularly acute in construction, where project data represents historical knowledge and future revenue potential.

When Is It Time to Upgrade?

Companies typically outgrow basic systems at specific growth milestones. Nelson identifies these triggers: “Once they’re hitting about that 5 million a year mark… Sage Intacct customers average at least 5 million in revenue and about 20 employees.”

Beyond size, she points to three key factors that signal it’s time to move to a cloud solution:

  1. Annual revenue approaching $5 million
  2. Growing to around 20 employees
  3. Increasing job complexity
  4. Understanding the vulnerabilities of on-premise systems

The construction industry’s embrace of technology is evident in Sage Intacct Construction’s rapidly growing user base. “We have over 1,600 companies on Sage Intacct Construction,” Nelson reveals.

Building for Tomorrow

The construction industry has reached a pivotal moment in its technological evolution. The convergence of generational change with Sage’s strategic focus on construction has created perfect conditions for digital transformation in an industry that has historically approached technology with caution.

As founding contractors step away from daily operations, they’re handing leadership to digital natives who understand how integrated, cloud-based systems drive efficiency and growth. This generational handover is accelerating what would otherwise be a much slower technology adoption curve.

The industry’s future belongs to those who can seamlessly connect field operations with financial management through integrated, cloud-based systems. As younger leaders continue to take the reins of established construction businesses, this digital transformation will accelerate, widening the gap between technology adopters and those clinging to traditional methods.

Listen to the full conversation with Angela Nelson on The Unofficial Sage Intacct Podcast to hear more insights about construction’s technological revolution and how Sage’s solutions are transforming the industry.

From Mob Graves to Corporate Fraud: A Prosecutor’s Journey Through America’s Most Notorious Cases

Earmark Team · July 14, 2025 ·

When former federal prosecutor Sam Buell received an unexpected phone call asking if he wanted to join the Enron Task Force, he had zero background in accounting or corporate finance. “I just got the Enron case. Do you want to come work with me?” asked his former supervisor Leslie Caldwell. Just like that, Buell found himself thrust into what would become one of the most significant corporate fraud cases in American history.

In a fascinating episode of “Oh My Fraud” podcast, Caleb Newquist and Greg Kyte interview Buell about his remarkable journey from prosecuting mob bosses to untangling Enron’s complex accounting schemes. Now the Bernard M. Fishman Distinguished Professor of Law at Duke University, Buell offers rare insider perspective on how major fraud cases are built and why corporate criminals are so difficult to prosecute.

From Organized Crime to Corporate Fraud

Before tackling Enron’s financial mysteries, Buell cut his teeth on cases straight out of a crime drama. After graduating from NYU Law School, he clerked for a federal judge in Brooklyn’s Eastern District of New York during the early 1990s.

“That courthouse was the most interesting place I had ever been in my life,” Buell explains. “At that time, in the early 90s, there was more crime than anybody knew what to do with. The murder rate in New York City was around 2,000 murders a year at its peak.”

The district was a hotbed of criminal organizations – not just the Italian Mafia, but diverse groups organized around various ethnic communities. These enterprises ran everything from drug trafficking to extortion, illegal gambling, and even human smuggling operations.

“These guys aren’t doing fraud,” Buell notes. “What they’re doing is real… it’s black markets. The question is simply what’s getting detected and caught and what isn’t. It’s a pure cat and mouse game.”

After moving to Boston, Buell joined the infamous Whitey Bulger investigation. Though Bulger himself was a fugitive, his lieutenant, Kevin Weeks eventually cooperated with authorities.

“Weeks took us to some locations where we recovered a total of five bodies,” Buell recounts. “The bodies were exactly where he said they were going to be. After 20 years, vegetation changes, everything changes. But I don’t think you forget that.”

Working on these cases taught Buell to “follow the money” – a skill that would prove invaluable when he later tackled corporate crime.

The Call That Changed Everything

In late 2001, while still working on the Bulger case, Buell received the call that would redirect his career. Leslie Caldwell, his former supervisor from New York who was now heading the Enron Task Force, invited him to join the investigation of America’s most spectacular corporate collapse.

Despite having a young child and a new house, Buell’s wife encouraged him to take the opportunity. “This is the one shot to do something,” she told him.

The learning curve was steep. “I needed a high-speed education,” Buell admits. “I didn’t even know what LIBOR was. People would say ‘LIBOR plus basis points,’ and I’d be like, ‘what is LIBOR?'”

Fortunately, prosecutors worked closely with SEC experts who could explain the complex accounting issues. “You’re talking to a lot of people who are experts, including lots of the witnesses who were CPAs. You’re like, ‘explain it to me like I’m your mother.'”

Despite the technical complexity, Buell found the fundamental challenge familiar: follow the money and identify the deception. “The people you’re dealing with speak a different language, but that doesn’t mean they’re smarter than you or capable of understanding things you’re not capable of understanding.”

The Slippery Slope of Corporate Fraud

Unlike TV crime dramas where villains set out to commit fraud from day one, Buell explains that most corporate fraud cases follow a pattern of gradual escalation.

“Once you tell the first lie, once you mess with the first number, it’s like… you read about what happened in Worldcom,” he says. What eventually became a billion-dollar accounting scandal often begins with small manipulations that executives might consider minor stretches of the rules.

Buell calls this “the creep effect” – a series of increasingly problematic decisions driven by pressure to maintain appearances and stock prices.

“These companies are being lauded as great success stories. And no CEO wants to say, ‘actually, we’re not succeeding,'” Buell explains. This reluctance creates enormous pressure, especially when executive compensation is tied directly to stock performance.

At Enron, “the tail was wagging the dog,” as Buell puts it. “Everything was designed not to have the stock price be a reflection of fundamental value, but a reflection of excitement about all the things they were going to do.”

Personal financial entanglements made this pressure even more intense. Many executives had borrowed against their company stock to finance lavish lifestyles.

“Ken Lay at Enron was being told to buy things like yachts and horses and cars and real estate—not very liquid stuff,” Buell explains. “So when the stock price starts coming down, there’s margin calls coming from the personal bankers, and they can’t be satisfied with selling other assets because you’ve put all your money into illiquid things.”

This creates a powerful motivation to keep the stock price up at all costs.

The Arthur Andersen Controversy

One of the most controversial aspects of the Enron case was the prosecution of Arthur Andersen, Enron’s accounting firm, for obstruction of justice. When Andersen employees shredded Enron-related documents as the SEC investigation began, prosecutors saw a clear case of obstruction.

“To have a big five accounting firm that was already in trouble with the SEC…suddenly have the relationship partner and somebody in the in-house counsel’s office telling all the junior people in Houston to shred everything other than the official working papers…because the SEC is looking at Enron – this was shocking,” Buell explains.

The Justice Department offered Andersen a settlement, but the firm refused to admit wrongdoing, fearing this would destroy them in civil litigation. When prosecutors proceeded with an indictment, Andersen launched a massive PR campaign with “full page ads in the Wall Street Journal about how the Justice Department is trying to put 10,000 people out of work.”

Though a jury convicted Andersen, the Supreme Court later overturned the conviction on a technical point regarding jury instructions. By then, however, Andersen had already collapsed.

The case had lasting repercussions for corporate prosecutions. “It explains a lot about why the settlement market in corporate criminal prosecutions has boomed over the last 20 years,” Buell notes. Defense attorneys now routinely argue, “You don’t want to have another Arthur Andersen,” to secure deferred prosecution agreements for corporate clients.

“Boeing got a deferred prosecution agreement and hundreds of people died,” Buell points out. “General Motors got a deferred prosecution agreement. The argument was being made, ‘Hey, you can’t slam GM. You know, you want to win Michigan.'”

Proving Criminal Intent in Corporate Settings

The central challenge in prosecuting corporate fraud isn’t just finding misleading statements – it’s establishing criminal intent in environments where some level of deception is normalized.

“When we say someone has the intent to defraud, what we really mean is that they have the intent to engage in a kind of deceit that is wrongful in the context. And they know it,” explains Buell.

He illustrates this through a comparison: “Think about the difference between poker and golf. In poker, it’s part of the game that everyone is trying to deceive each other… In golf, you’re supposed to apply the rules very strictly to yourself.”

This distinction extends to financial markets, where different sectors have different norms about acceptable negotiation versus fraudulent misrepresentation.

Applying this framework to Enron reveals why the case was so complex. “It wasn’t like there was no there there,” Buell explains. Unlike a pure Ponzi scheme, Enron had legitimate business operations. “The criminal case was a collection of pieces of the business and incidents over time where they stepped over the lines and told lies. That doesn’t mean that the whole company was a fraud.”

Buell describes Enron as “a Rube Goldberg device…cantilevered off of itself constantly.” This complexity made it challenging not only to identify fraud but also to explain it to juries.

Why Corporate Fraud Persists

Despite landmark prosecutions and regulatory reforms like Sarbanes-Oxley, corporate fraud continues to plague our financial system. When asked what continues to surprise him, Buell answers simply: “That the scandals never stop.”

He points to ineffective regulation as a key factor. “Every single one of these cases almost…you can see directly the story of taking advantage of ineffective regulators.” From Boeing’s relationship with the FAA to Volkswagen’s emissions cheating, companies exploit weak oversight.

Sarbanes-Oxley, passed after Enron, had limited impact on criminal enforcement. More troublingly, it “never took up the question of what kind of products are being traded, by whom, and what is the danger of that…the shadow banking problem.”

Buell sees Enron as “a canary in the coal mine” that foreshadowed the 2008 financial crisis. “Enron, even though it was an energy company, was basically trying to run itself like an investment bank, trading products that were not regulated by the banking system in ways that ended up being much riskier than people realized.”

Most disappointing is how little we seem to learn from these cases. “Every time one of these things blows up, there’s all this talk about lessons learned. But the lessons don’t actually seem to get learned.”

For a fascinating first-hand account of how major corporate fraud cases are built from the prosecutor’s perspective, listen to the full conversation with Sam Buell on the Oh My Fraud podcast. His experiences provide essential context for understanding why corporate fraud remains so persistent despite our best efforts to prevent it. 

You can also earn free CPE for listening with Earmark.

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