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The Power of Transparency: How Accurate Compensation Data is Transforming the Accounting Industry

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Are you getting paid what you’re worth? It’s a question many professionals ask, but finding reliable answers can be challenging.

Having accurate and transparent compensation data is crucial for accounting professionals to advocate for fair pay and for firms to attract and retain top talent in an increasingly competitive industry. Fortunately, Dominic Piscopo, Founder of Big Four Transparency, has the data. In a recent webinar, he shared what he learned, and we’ve summarized the key takeaways for you in this article.

The Birth of Big Four Transparency

Dominic learned the hard way about the significance of paying people what they deserve. While working at one of the Big Four accounting firms, he realized he was being paid much less than other firms in the area were paying people with similar skills. This discovery made him frustrated and unhappy with his job, even though he liked everything else about it.

Piscopo was inspired to create Big Four Transparency, a crowdsourced compensation database that helps accounting professionals know what they’re worth and assists firms in staying ahead of the curve.

Dominic explains that “Big Four Transparency is essentially a giant crowdsourced compensation database. The front-facing function is to help accounting professionals gain access to high-quality compensation data. This is meant to help guide you in your career, help you advocate for the type of compensation you should be looking for in today’s market, and keep you up to date on the evolutions of that.”

Big Four Transparency is essentially a giant crowdsourced compensation database. The front-facing function is to help accounting professionals gain access to high-quality compensation data. This is meant to help guide you in your career, help you advocate for the type of compensation you should be looking for in today’s market, and keep you up to date on the evolutions of that.

Dominic Piscopo, founder of Big 4 Transparency

The accounting industry is experiencing a growing demand for dependable compensation data, as evidenced by the popularity of platforms such as Big Four Transparency. According to Dominic, almost a quarter of a million professionals have utilized his platform alone. As more employees seek out this information, firms prioritizing transparency will have a competitive edge in attracting and retaining the best talent.

The High Cost of Inaccurate Compensation

Compensation is crucial for accounting firms, as it directly impacts their profitability. The workforce generally constitutes the most expensive part of the business. If the firm pays its employees excessively, it may significantly impact its profits.

But the costs of underpaying employees can be just as severe, including:

  • Constrained resources for taking on new work, sacrificing firm growth and valuation 
  • Loss of institutional knowledge due to high employee churn
  • Disrupted team dynamics and low morale, which leads to more turnover
  • High recruiting and onboarding expenses that can exceed the cost of raising salaries to market rates

Accurate compensation data helps firms make informed decisions that balance financial considerations with employee satisfaction and competitiveness in the market. By investing in the correct data, leaders can develop strategies to optimize costs while attracting the talent needed to drive growth.

Navigating the New World of Work

As remote work becomes more prevalent, accounting firms must adapt their compensation strategies. Piscopo emphasizes the importance of considering the office model (remote, hybrid, in-person) when setting salaries.

For example, remote-first firms should assess whether they need to target high-cost-of-living talent markets. These firms can offer competitive pay while maintaining profitability by carving out certain expensive cities from their compensation benchmarks. However, firms may still need to include those geographies for roles requiring specialized skills concentrated in pricier areas.

The Power of First-Party Data

To make sound compensation decisions, firm leaders should prioritize first-party data over other sources. Salary guides from recruiters and data shared among firm alliances can be prone to bias and lack granularity.

In contrast, first-party data sourced directly from employees is less biased, more detailed, and provides greater confidence in accuracy. Piscopo advises firms to invest in accessing reliable first-party compensation benchmarks to stay ahead of the curve.

The Importance of Nuanced Analysis

Throughout the webinar, Dominic stresses the value of granular data. He shares how filtering out a few high-cost-of-living cities can significantly impact salary benchmarks, even at the entry level. 

When analyzing compensation data, firm leaders should examine both averages and percentiles. Averages provide an excellent high-level view but can be skewed by outliers. Percentiles are less sensitive to outliers and lend themselves well to setting salary bands.

Dominic recommends using the 25th, 50th, 75th, and 90th percentiles to establish pay bands with room for progression. For example, a first-year senior accountant might start at the 25th percentile, while a high-performing third-year senior could reach the 90th percentile.

Firms should also dig into granular data cuts, not just overall ranges for a role. Drilling into specific cities, experience levels, and service lines can reveal essential nuances. For instance, firms should avoid grouping higher-paid advisory/consulting roles with audit/tax positions.

Leveraging Data to Spot Red Flags

Beyond informing pay decisions, compensation data can help leaders identify potential organizational issues. Piscopo shares an example of how comparing a firm’s average weekly hours to industry benchmarks might reveal understaffing. By proactively addressing these red flags, firms can boost retention and productivity.

Compensation platforms can also provide insights into job satisfaction through factors like the office model. For instance, if remote employees consistently report higher fulfillment, firms might consider expanding virtual work options. 

Recognizing Data Limitations

While compensation data is a powerful tool, firm leaders must also understand its limitations. Piscopo cautions that small sample sizes can skew benchmarks, particularly when segmenting by role, city, and experience level factors.

He suggests strategies like grouping together geographically and economically similar cities to draw reliable conclusions from limited data. Firms should also be transparent about any limitations and avoid misleadingly presenting data.

The Risks of Relying on Negotiations

Piscopo points out that relying on candidate salary demands is risky, as most applicants won’t disclose the minimum they’re willing to accept. Firms that base pay decisions on these negotiations may end up overspending.

Instead, leaders should ground compensation strategy in data. By understanding the market through a data-driven lens, firms can develop salary bands that balance external competitiveness with internal equity and profitability.

Embracing Transparency, Driving Growth

In today’s competitive landscape, accurate compensation data is more than nice to have – it’s a critical tool for driving firm growth and profitability. By investing in first-party data, analyzing the nuances, and proactively identifying issues, accounting firms can optimize their talent strategies to attract top performers and boost retention.

The demand for pay transparency will only continue to grow. Firms that embrace this trend and arm themselves with reliable data will be best positioned to navigate the challenges of the evolving industry. In the words of Dominic Piscopo, “Compensation is usually the highest cost item for accounting firms. If you don’t get it right, it will cause some issues.”

Accounting’s Wild Ride: Private Equity, Burnout, and AI

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The accounting industry is in the middle of a wild ride! Private equity money, work-life balance drama, AI taking over – it’s enough to make your head spin. Blake Oliver and I dug into all these topics in our latest episode of The Accounting Podcast.

Through all the craziness, one thing’s clear: accountants have got to stay on their toes to make it in this business. Embrace the new, take care of yourself, and sharpen those skills – that’s the trick.

Will Private Equity End the Partnership Business Model?

You know it’s serious when a heavyweight like Grant Thornton gets gobbled up by private equity. New Mountain Capital swooping in shakes up the partnership model that’s been the foundation of accounting for decades.

In partnerships, profits end up lining partners’ pockets instead of getting pumped back into the firm. Private equity cash could be just what’s needed to drag firms into the future. Blake nailed it on the show: “The argument in favor of this sort of investment is that private equity can invest in modernizing technology, modernizing the firm in a way a partnership doesn’t.” 

But here’s the catch – private equity folks want their dough, which could mean partners’ paydays take a hit down the road. Accounting firms have to thread the needle – get that sweet private equity money but keep the partner track golden so that staff want to work hard and stick around to get there.

To Attract Talent, Firms Must Improve Work-Life Balance

Speaking of incentives, our discussion on working hours and job satisfaction in accounting was eye-opening. According to a report by Big 4 Transparency, a crowdsourced compensation website, the big cheeses – equity partners – are grinding 50+ hours a week on average.

“Could this be part of the problem with convincing people to stay in accounting?” Blake pondered. “You would think that the longer you stick around, the better off you’d be. You make more money. But you also work more hours, so it doesn’t add up.” 

Could this be part of the problem with convincing people to stay in accounting? You would think that the longer you stick around, the better off you’d be. You make more money. But you also work more hours, so it doesn’t add up.

Blake Oliver, CPA

And get this: No accounting firm had an average workweek of 40 hours or less.

Accounting firms have to tackle work-life balance head-on to keep top talent from running for the hills. Flexible work schedules, using tech to work smarter, not harder – firms need to get creative. Young people want a life outside work, and if we don’t get with the program, we’re going to lose out on the best of the best.

Artificial Intelligence Could Help

AI is about to shake things up big time in traditional accounting. ChatGPT and tools like it paint a wild picture – AI-powered insights transforming how we crunch numbers and dazzle clients.

Blake shared a great example: “When I met with clients as a manager, going over their financials, clients would have a question. And in the meeting, I couldn’t answer their question right then and there because I would have to go and do some research. But if I could use a chatbot to ask the question, I could review the answer real quick and then maybe give them the answer right then and there, rather than saying, I’ll do some research and get back to you. That saves a lot of time.”

The trick is using AI to make us accounting pros look good, not put us out of a job. With AI doing the heavy lifting on numbers and insights, we can focus on the high-value stuff clients need. But to make AI work for us, accountants must carve out time to level up their tech skills.

Navigating the Future

Accounting is at a fork in the road, juggling private equity plot twists, work-life balance meltdowns, and AI’s world takeover. It’s a wild ride! But every stomach-churning dip is a chance to throw our hands up and holler. Stay loose, take care of your crew, and always be first in line for the latest tech – that’s how we’ll come out of this ride, grinning.

To stay updated on the latest in the accounting profession, listen to me and Blake Oliver ride the accounting roller coaster every week on The Accounting Podcast.

The Hidden Costs of Business License Non-Compliance: How to Protect Your Company’s Reputation and Bottom Line

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Imagine your business making headlines for all the wrong reasons – a news crew at your doorstep, questioning why you’re operating without proper licenses. The reputational damage alone could be devastating, not to mention the potential financial and legal consequences. In today’s complex regulatory landscape, effective business license management is more critical than ever to ensure compliance and avoid costly pitfalls.

In a recent eye-opening webinar, Alan Ruttenberg and Vicky Basile from Avalara dive deep into the often-overlooked world of business license compliance. They shed light on the dire consequences of non-compliance and emphasize the importance of effective license management. 

Let’s explore the key takeaways from their discussion and discover how your business can navigate the complexities of licensing requirements.

The High Cost of Non-Compliance

Non-compliance with business license requirements can lead to severe penalties and consequences that can jeopardize a business’s success and reputation. Financial penalties can range from small fines to significant amounts impacting a business’s bottom line. At the same time, legal consequences can include misdemeanors, court appearances, and even jail time in some cases.

The most devastating consequence of non-compliance is the potential for reputational damage. Alan Ruttenberg shares, “I always cite this person named Gladys; she had a catering business. She had a license, a food license that had expired… She found out because the local news station did a report on businesses that are out of compliance within the municipality, and they sent camera crews to her catering business and forced their way in and tried to interview her staff about why they don’t have their business license.” 

The negative media coverage and public perception resulting from such incidents can be hard to quantify but devastating to a business’s image and customer trust.

The Complexity of Industry-Specific Requirements

Adding to the compliance challenges is that business license requirements vary widely across industries. Some industries, such as healthcare, food service, and construction, face more stringent and extensive licensing requirements due to public health and safety concerns. Failing to meet these industry-specific requirements can lead to severe consequences. 

As Vicky Basile points out, “They can also come down and come in and shut down your business. I’ve been on construction sites where the inspector comes and lines all of the contractors up and asks for their licenses. All the electricians and plumbers, and if they don’t have them, they have to leave the job site.”

To effectively navigate these complexities, businesses must develop robust management strategies tailored to their unique compliance needs. This involves staying up-to-date with industry-specific regulations, maintaining accurate records, and proactively managing license renewals and applications.

The Critical Role of License Management in M&A

Business license management becomes even more critical during mergers and acquisitions (M&A). While an issue with business licenses usually won’t jeopardize a merger or acquisition, it can create problems after the deal is complete.

As Alan Ruttenberg explains, “Business licenses don’t just transfer. You don’t buy the business licenses from the company that you’re obtaining. There are big ramifications to not getting a head start on transferring the licenses from the acquired entity to the acquiring entity. This is something that can trip up a lot of M&As.”

Failing to transfer licenses during M&A properly can lead to significant disruptions and risks for the acquiring entity, including the inability to operate in certain jurisdictions or complete ongoing projects. To mitigate these risks, businesses must incorporate compliance considerations into their due diligence and integration processes, ensuring a smooth transition of licenses and permits.

Navigating the Path to Compliance

So, how can businesses navigate the complex world of business license compliance and avoid the pitfalls of non-compliance? Here are some key strategies:

  1. Conduct a thorough audit of your current licenses and permits to identify any gaps or upcoming renewal deadlines.
  2. Invest in robust license management software or services to streamline the tracking, application, and renewal processes.
  3. Stay informed about industry-specific regulations and requirements and develop tailored compliance strategies.
  4. Foster a culture of compliance within your organization, emphasizing the importance of proactive license management.
  5. Seek guidance from compliance experts or legal professionals when navigating complex licensing issues, especially during M&A.

As the regulatory landscape evolves and becomes more complex, the importance of proactive and effective business license management will only continue to grow. Businesses prioritizing compliance will be better positioned to avoid costly consequences and maintain a competitive edge in their industries.

Don’t let non-compliance derail your business. Take action today to ensure your licenses are in order and your compliance strategies are robust. To learn more about the real-world implications of business license compliance and practical strategies for effective management, watch the full webinar featuring Alan Ruttenberg and Vicky Basile from Avalara.

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In this Unofficial QuickBooks Accountants Podcast episode, hosts Hector Garcia and Alicia Katz Pollock dive into the exciting world of AI and advanced features in QuickBooks, focusing on the potential for improved financial forecasting and decision-making. While these innovations offer exciting opportunities, they challenge maintaining transparency and trust. 

The Promise of AI-Driven Financial Forecasting

QuickBooks Online Advanced is set to introduce enhanced cash flow forecasting for balance sheets powered by artificial intelligence. This AI-powered forecasting considers factors like seasonality, customer attrition, and location to provide more accurate predictions. As Alicia Katz Pollock notes in the podcast, “I think they listened to our episode about the QuickBooks, about the cash flow forecasting, because every single thing that we said that we wanted it to do is here: seasonality, customer attrition, which is what I was calling customer churn, and then also location, being able to look at your region versus other regions.”

These factors contribute to more accurate predictions in various ways:

  • Seasonality: By analyzing historical data and trends, AI can help businesses anticipate and prepare for seasonal fluctuations in cash flow.
  • Customer Attrition: AI can identify patterns in customer behavior that may indicate a churn risk, allowing businesses to take proactive measures to retain clients and maintain steady cash flow.
  • Location-Based Data: Comparing financial performance across different regions can help businesses identify areas of strength or weakness and make more informed decisions about resource allocation.

The advanced features have the potential to revolutionize how accounting professionals provide financial advice and make decisions for their clients.

The Importance of Transparency and Trust

While the promise of AI-driven financial forecasting is undeniably exciting, it raises important questions about transparency and trust. Hector Garcia says, “As an accountant, I want to know what logic you’re applying to it. This whole thing of ‘don’t worry, it’s AI’ is black magic. ‘We are suggesting this out of nowhere.’ That’s not going to fly with us. I want to know what your AI is doing and the justification for suggesting this thing or that thing into the forecast.”

To fully leverage the benefits of AI-driven forecasting, accounting professionals must balance embracing new technologies and maintaining the trust and confidence of their clients. This means:

  • Understanding the logic and methodology behind AI-generated predictions
  • Being able to explain these predictions to clients in clear, accessible terms
  • Ensuring that AI is used as a tool to enhance human expertise, not replace it
  • Maintaining a critical eye and verifying AI-driven insights against other data sources

Accounting professionals must collaborate with technology providers to ensure that AI tools meet the industry’s specific needs and prioritize transparency. By finding the right balance, professionals can harness the power of AI-driven forecasting while still providing the human touch essential to building strong client relationships.

Preparing for the Future of Accounting

As AI continues to shape the future of accounting, professionals must stay informed, adapt their skills, and find ways to leverage these new technologies while prioritizing transparency and trust. This means:

  • Staying up-to-date with the latest developments in AI and machine learning
  • Investing in education and training to develop skills in data analysis and interpretation
  • Advocating for transparency and explainability in AI-driven accounting software
  • Maintaining a critical eye and verifying AI-generated insights against other data sources

By taking a proactive approach to integrating AI in accounting, professionals can position themselves at the forefront of this exciting new frontier.

The Bottom Line

The introduction of AI-driven financial forecasting in QuickBooks Online Advanced marks an exciting milestone in the evolution of accounting software. By considering factors like seasonality, customer attrition, and location-based data, AI can help businesses make more accurate predictions and informed decisions.

However, the success of AI in accounting relies on maintaining transparency and trust. Accounting professionals must understand the logic behind AI-generated insights and be able to explain them to clients. They should also view AI as a tool to enhance their expertise rather than replace it.

To thrive in the age of AI, accounting professionals should prioritize continuous learning, advocate for transparent AI tools, and collaborate with technology providers. By doing so, they can harness the power of AI-driven forecasting while continuing to provide the human expertise and judgment that is essential to their work.

To learn more about the future of AI in QuickBooks and how you can prepare your practice for these exciting changes, listen to the full episode of the Unofficial QuickBooks Accountants Podcast. With hosts Hector Garcia and Alicia Katz Pollock as your guides, you’ll gain valuable insights and strategies for navigating the brave new world of AI-driven accounting.

Alicia Katz Pollock’s Royalwise OWLS (On-Demand Web-based Learning Solutions) is the industry’s premier portal for top-notch QuickBooks Online training with CPE for accounting firms, bookkeepers, and small business owners. Visit Royalwise OWLS, where learning QBO is a HOOT!

Company Culture Is The #1 Defense Against Occupational Fraud

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In the cat-and-mouse game of occupational fraud, organizations often focus on implementing the latest anti-fraud controls. But the 2024 report from the Association of Certified Fraud Examiners reveals a surprising truth: the most effective defense against fraud may be hiding in plain sight – your company’s culture.

In Episode 58 of the Oh My Fraud podcast, hosts Greg Kyte and Caleb Newquist dive deep into the report’s findings. With their signature blend of humor and expertise, Greg and Caleb explore the key trends, surprising revelations, and actionable strategies organizations can leverage to fortify their defenses against occupational fraud.

Implementing Internal Controls Is Not Always Possible

While implementing technical anti-fraud controls is crucial, the report emphasizes that fostering a culture of integrity, led by management’s commitment to ethical behavior, is the cornerstone of effective fraud prevention in organizations of all sizes. This is especially important in small organizations.

Greg Kyte points out, “We have very minimal separation of duties at our company because we have four employees, and we’ve got one owner who fulfills an oversight role.”

In smaller businesses with limited staff, implementing a comprehensive system of internal controls can be daunting. The fundamental principle of separation of duties, which involves distributing key responsibilities among multiple individuals to prevent any single person from having excessive control over a process, becomes increasingly difficult to achieve when there are only a handful of employees.

Tips: The Most Common Fraud Detection Method

The ACFE report reveals a striking finding: tips are the most common method of detecting occupational fraud, accounting for 43% of all cases. This is nearly three times the rate of the next most effective methods, internal audits (14%) and management reviews (13%). Surprisingly, external audits and accidental discovery detected only 3% and 5% of frauds, respectively, highlighting employees’ critical role in uncovering wrongdoing.

These statistics underscore the importance of fostering a culture where employees feel empowered and motivated to speak up when they suspect unethical behavior. Organizations can encourage their staff to serve as the first line of defense against fraud by creating a work environment that values transparency, accountability, and open communication.

To maximize the impact of employee tips, organizations should consider implementing a comprehensive whistleblower program that includes:

  • Clear reporting channels: Provide multiple avenues for employees to report suspected fraud, such as a dedicated hotline, email address, or web-based form.
  • Anonymity and confidentiality: Ensure that employees can report their concerns without fear of retaliation by allowing anonymous reporting and protecting the confidentiality of whistleblowers.
  • Training and awareness: Educate employees on the signs of fraud, the importance of reporting suspicious activity, and the procedures for submitting a tip.
  • Timely investigation and response: Establish a protocol for promptly investigating tips and taking appropriate action when fraud is substantiated.

Profiling The Fraudsters: Challenging Stereotypes

One of the report’s most striking findings is the distribution of fraudsters across different organizational functions. While operations, accounting, and sales employees collectively committed the highest number of frauds, the report reveals that executive-level fraudsters caused the greatest financial damage, with a staggering median loss of nearly $800,000 per incident.

This disparity highlights the unique challenges of high-level fraud, as executives often have greater access to company resources, less oversight, and more sophisticated methods of concealing their activities. Organizations must remain vigilant against fraud at all levels, but the report’s findings underscore the critical importance of effective controls and oversight mechanisms for senior management.

Another surprising revelation is that the vast majority of perpetrators (86%) are first-time offenders with no prior history of fraud convictions. This finding challenges the assumption that fraudsters are career criminals who repeatedly engage in wrongdoing. In reality, many occupational fraudsters are trusted employees who succumb to financial pressures, opportunity, or rationalization – the three elements of the classic “fraud triangle.”

This insight has significant implications for organizations seeking to prevent fraud. Rather than focusing solely on background checks and criminal history, companies must adopt a more holistic approach that addresses the underlying factors that can lead employees to commit fraud.

Recognizing Red Flags: The Human Element of Fraud Detection

The report identifies several key red flags that are most commonly associated with occupational fraud, including:

  • Living beyond means: Employees who suddenly exhibit a lavish lifestyle that seems inconsistent with their salary may use ill-gotten gains to fund their spending.
  • Financial difficulties: Individuals facing financial pressures, such as excessive debt or gambling losses, may be more likely to rationalize fraudulent behavior.
  • Close vendor/customer ties: Unusually close relationships with third parties can indicate conflicts of interest or collusion.
  • Unwillingness to share duties: Employees resistant to sharing tasks or taking time off may be trying to conceal fraudulent activities.
  • Irritability, suspiciousness, or defensiveness: Individuals who become unusually irritable or defensive when questioned about their work may be trying to deflect attention from their wrongdoing.

Greg humorously notes, “If I still had a Tinder profile and I tried to describe myself in three words, it would be irritable, suspicious, and defensive.” While Greg’s quip is meant to be lighthearted, it underscores the real challenge of distinguishing between normal human behavior and potential fraud indicators.

Indeed, the report reveals that a surprising 16% of fraudsters exhibit no behavioral red flags, highlighting the limitations of relying solely on observing employee behavior to detect wrongdoing. This finding underscores the importance of implementing a multi-faceted fraud prevention approach that combines human intuition and technical controls.

Fortifying Your Fraud Defenses

The 2024 ACFE Report to the Nations highlights the critical interplay between technical anti-fraud controls and organizational culture in preventing occupational fraud. While proactive measures like tips, internal audits, and data monitoring are effective detection methods, fostering a culture of integrity is the foundation of a comprehensive fraud prevention strategy.

To gain deeper insights into the latest fraud trends, detection methods, and prevention strategies, listen to the Oh My Fraud podcast episode and discover how to strengthen your organization’s resilience against this pervasive threat. By understanding the human element behind fraud and implementing a multi-faceted approach to prevention, you can safeguard your organization’s assets and reputation in the face of an ever-evolving fraud landscape.